I tried all of the suggestions online as well as everything Amazon and Verizon put me through. (Resets, hard resets, reset to factory defaults, deleting cached App data, etc etc etc! but NOTHING worked)
Amazon finally sent me a new Fire, but I started it up and had the same problems. I called Verizon again and told them it had to be a problem with their end. I made all kinds of changes to my router settings (changing from WEP to WPA, etc but still had no luck).
Verizon sent me a new router today and I called to have them help me install it and now my Fire is working again!! I haven't been able to use it properly (I could only connect to the web) since Christmas and now I'm finally getting to enjoy it again!!
I have no idea what it was, but I'm guessing it was something to do with the software on my router not being as up to date as the Fire software?? Something with encrypted data?? No clue, but it's working. YAY!
...just wanted to share for anyone else having the same problems.
Source : forums.techguy.org
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